The order process has 5 stages. Order Inquiry, Processing, Proofing, Production, & Shipping.

- Order Inquiry: Once you've chosen a product, click the "Order Now" link on the desired item's page. Fill in and submit the simple Inquiry form. A member of our Client Care staff will then review your inquiry and contact you to gather any other needed information. Once all required information has been obtained we will then send you an order form via e-mail that includes the total base price, the price of any options you may have chosen, any applicable set-up charges, any applicable artwork charges, tax, and estimated shipping charges. Once you approve, sign, and return the order form to us, your order will the move to the next stage of the order process.

- Processing: Once we receive your signed order form, your order will be processed, your credit card will be charged, and the order will be forwarded to the factory which in turn will prepare your order for production. This process usually takes about 3 business days (Monday-Friday).

- Proofing: Every order must be proofed by the factory. This is to ensure correctness of your desired imprint. A proof will be provided by the factory producing your order. Proof are normally e-mailed to you within 3 business days (Monday-Friday), Some proofs may take longer. The proof must be signed an returned to us before production can begin.

- Production: Each product has the production time listed. For example, if an item states 10 day production, this means 10 business days (Monday-Friday).

- Shipping: Once production for your order has been completed, it will be shipped to you. Shipping time will depend on the method that you chose during the order process.

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